To place an order, it's important to take accurate body measurements. Our handmade products are tailored to your body specifications for a perfect fit. For assistance with measurements or any questions, please contact us at contact@elsastudiopr.com.

We accept major credit cards, Stripe, Klarna, Afterpay, PayPal, and ATH Movil for secure and convenient transactions.

Our handmade items are meticulously crafted with care and attention to detail. Due to the artisanal nature of our process, please allow 6 to 8 weeks for creation. This ensures each piece meets our high standards of quality and craftsmanship. Thank you for your patience and understanding as we create something uniquely for you.

Accessories and products made using the print-on-demand method ship within 1 - 2 weeks of order placement.

Due to the custom nature of our handmade products, all sales are final. We do not offer refunds. If you receive an incorrect item, we provide store credit equal to the purchase amount for a replacement or alternative size, subject to availability. This policy is valid for 7 calendar days from receipt. Contact us at contact@elsastudiopr.com for assistance or discounts for reorder sizing.

Print-on-demand products enter production immediately upon order and cannot be canceled or returned. Estimated shipping time is 5 to 7 days. Orders with both handmade and print-on-demand items will arrive in separate packages.

Once your package is handed to USPS, we are not responsible for lost packages or incorrect addresses. Please ensure accuracy during checkout. Additional shipping fees apply for packages returned due to incorrect addresses.

Print-on-demand products enter production immediately upon order and cannot be canceled or returned. Estimated shipping time is 5 to 7 days. Orders with both handmade and print-on-demand items will arrive in separate packages.